A team of transport researchers from Hasselt University, with the support of EPF, has developed a survey on how to regain the trust and confidence of passengers in Public Transport. The research is aimed at identifying and quantifying significant factors affecting passengers’ confidence and satisfaction towards Public Transport during and after the COVID-19 pandemic and to gauge their willingness […]
In the frame of the European Year of Rail, UITP and the European Passengers’ Federation (EPF) are organising a digital workshop on ‘Rail passenger rights for all: EU legislation and beyond’ on 19 May from 9.30 to 12.00 (CET).
Regional and local rail operators and authorities are very engaged in offering attractive services to their passengers and in ensuring the […]
It is time to make CCAM a reality together. The European Commission intends to establish a new European Partnership on Cooperative, Connected and Automated Mobility (CCAM) under Horizon Europe. The Partnership aims to align better public and private efforts through a common and long-term R&I agenda, and to accelerate the implementation of smart, innovative and sustainable mobility solutions for […]
EPF has been contributing to an Expert Group jointly led by the United Nations Economic Commission for Europe in collaboration with the World Health Organisation Transport under the Health and Environment Pan-European Programme (THE-PEP). The group has now completed its report and recommendations as part of the preparations for the Fifth High-Level Ministerial Meeting of THE PEP to be […]
The COVID pandemic has caused a cataclysm in the mobility schemes that we knew. In the past year 2020, with the rise of the pandemic, new mobility paradigms have emerged, some of which are here to stay. The most obvious is teleworking but there are many others. A collateral effect of the pandemic has been to homogenize and globalize […]
Yesterday, EPF was represented at the RailTech conference, speaking about How to realize the shift to rail from the passenger perspective. Delphine Grandsart, senior researcher at EPF, presented passengers’ priorities and also EPF priorities for future EU action to improve passenger experience and encourage a modal shift.
EPF’s presentation can be downloaded here. Before the conference, RailTech also interviewed Delphine, […]
The 29th of March 2021 marked the start of the European Year of Rail with an on-line event organized by the Portuguese presidency of the Council of the European Union in cooperation with the European Commission. This kick-off event brought together key actors of the sector: government representatives, train operators and end-user representatives and counted on the presence of […]
On 11th March 2021 INDIMO held its first public event titled “What do users want? A reality check on needs, capabilities, and constraints towards inclusive digital mobility services”. The purpose of the event was to shed light on the results collected in the first year of the project, focusing on the investigation of preferences, perceived barriers, and needs of vulnerable users […]
The role of Infrastructure Managers (IM) should be taken into account in the assessment of the service quality delivered to customers. Involving IM in the bonus-penalty system included in public service contracts would foster an attitude that is more focused on the interests of the customer, says EPF. This is key to a reliable and attractive railway system.
Bonus-malus systems are useful […]
On 23. February 2021, Kurt Hultgren represented EPF at the International Railway Summit Conference (IRS 10).
The topic was Multi-Modal Stations. Kurt underlined the importance of realising that “What is necessary to some is favourable to most others” as the best way to include PRMs. He also quoted Stig Larsson, former CEO of SJ and president of UIC, saying that investments […]
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