Towards a sustainable recovery strategy for aviation

By |September 28th, 2020|

The Covid-19 pandemic has hit the entire transport sector hard. EPF is taking part in the Round Table discussions organised jointly by DG MOVE and DG COMP, to discuss with all relevant stakeholders the way forward towards a sustainable recovery strategy for European aviation. The main issues for EPF are restoring public confidence and making aviation more sustainable.

Restoring public […]

Conditions for post-Covid state aid to airlines

By |July 12th, 2020|

Following the Covid-19 pandemic, many airlines are currently applying for, or receiving, state aid. EPF stresses that decisions taken today must be considered in a broader, long-term perspective and assessed against the three pillars of sustainability – economic, social and environment.

In EPF’s view, state aid to airlines must meet a number of conditions:

it should be temporary and take the form […]

Aviation recovery note EPF

By |July 1st, 2020|

The Covid-19 pandemic has hit the entire transport sector hard. EPF was invited to a Round Table organised jointly by DG MOVE and DG COMP, to discuss with all relevant stakeholders the way forward towards a sustainable recovery strategy for the sector.

EPF has stressed the following points:

Firstly, in the short term, protection in case of airline insolvency is […]

FSR Observer: “Passengers need clear information”

By |June 26th, 2020|

Last February, EPF participated in the 13th Florence Air Forum, which dealt with the Review of the EU Air Services Regulation (Regulation (EC) N° 1008/2008).

The Florence School of Regulation has now published its Observer Policy Brief which summarises the main results of the stakeholder forum’s discussion and includes the following contributions:

– Air Services Regulation: Some Need for Review, by Matthias […]

Cash refunds for cancelled trips – update

By |May 13th, 2020|

On May 13., the European Commission presented a package of guidelines and recommendations to help Member States gradually lift travel restrictions and allow tourism businesses to reopen, after months of lockdown, while respecting necessary health precautions.
EPF is pleased that the Commission has confirmed its position that cash refunds need to stay available to consumers. This is valid for all modes […]

Vouchers versus refund?

By |April 30th, 2020|

Should passengers accept vouchers instead of cash reimbursement?

The Coronavirus pandemic has led to travel restrictions all over the EU (and the world) and a surge of cancellations. Airlines and travel agencies are currently exerting strong pressure on passengers to accept credit vouchers instead of cash reimbursement as well as on governments to change the law in order to legalise […]

EPF position on the Air Passenger Rights review

By |March 18th, 2020|

The proposed revision of Regulation 261/2004 on Air Passenger Rights and Regulation 2027/97 on Air Carrier Liability in respect of the carriage of passengers and their baggage – on hold since 2015 – is back on the table and will soon be discussed at the European Council. The European Passengers’ Federation (EPF) wishes to seize the opportunity to express […]

EPF delivers keynote at breakfast meeting on Air Services

By |February 19th, 2020|

With the review of the Air Services Regulation, (EC) 1008/2008, and of other acquis with a relevance to air travel, EPF has been focussed on the case for further safeguarding price transparency and improving competition for passengers. Chris Irwin represented EPF as the keynote speaker at a breakfast event in the European Parliament on the impact of airline consolidation […]

Monitoring of air passenger rights

By |January 12th, 2018|

EPF, as the consumer organization, has been monitoring certain problems that appear in the sector of air travel. Airline passengers face various situations, where they need more comprehensive information, assistance and support from organisations like ours.

EPF has been monitoring the following issues:

1. European Regulation 261/04 – about air passengers rights, its execution and enforcement
2. Information for the passengers about […]

Infographic: Flight delayed?

By |November 7th, 2017|

Friendly Flying has recently prepared an English version of an infographic for the passengers regarding the 261/04 regulation. It summarises air passenger rights in case of a delayed flight.