Over the last decades, liberalization has led to cheaper, safer, and more comprehensive air connections throughout the EU. This was driven in large parts by vigorous competition between airlines, engaging in a constant effort to outcompete their peers by developing and improving their services.
Now, the European air travel industry stands at a crossroads. Large and increasingly dominant airline groups […]
Representatives of EPF members from Belgium, the Netherlands, UK and France – countries served by Eurostar – met with Gareth Williams, Eurostar’s General Secretary & Chief Strategic Partnerships Officer, and several of his colleagues mid-January for an annual meeting. EPF and Eurostar exchanged on various topics, such as investments in new hubs and infrastructure, as well as through ticketing and […]
On 4. December, EPF was invited to participate as a speaker in a parliamentary hearing on the performance of the Package Travel Directive and consumer protection, organised by the IMCO committee (Internal Market and Consumer Protection Committee). The video of the hearing, as well as the presentations of the speakers, can be found on the IMCO website.
Last year, EPF […]
On Tuesday November 7th, Marc Debrincat, delegate of the Fédération Nationale des Associations d’Usagers des Transports (FNAUT, founding member of EPF), represented EPF at the Intergovernmental Organisation for International Carriage by Rail (OTIF) anniversary event of the CIV uniform rules.
The first International Convention concerning the Carriage of Passengers and Luggage by Rail (CIV) entered into force in 1928. This […]
🌍 On 10. October 2023, EPF participated in an exciting event at the European Parliament, hosted by MEPs Oetjen and Dalunde, which delved into the potential of the upcoming Regulation on Multimodal Digital Mobility Services in shaping the future of travel. EPF emphasised the importance of putting passengers at the heart of the MDMS initiative.
👉 Today, planning, booking and […]
Air travel is still the transportation mode in which persons with disabilities experience the most difficulties and human rights violations. To address this, three European organisations; AGE Platform Europe, the European Disability Forum (EDF) and the European Passengers’ Federation (EPF), wrote a joint letter to the European Commission to revise Regulation 1107/2006 on the rights of disabled persons and persons […]
On 17. May, UITP – with the participation of EPF – organised an online webinar ‘Setting the scene for new rail passenger rights’. A revised EU rail passenger rights regulation will be implemented from 07 June 2023. What new rights does this new Regulation bring?
The aim of the training was to explain the major changes occurring as of 07 […]
The ‘Better protection for passengers and their rights’ initiative aims to consolidate and simplify the passenger rights regulatory framework and to enhance its crisis resilience, ensuring a better application and enforcement and addressing a number of ‘horizontal issues’ currently not covered for all transport modes, such as rules on the role of intermediaries and adequate insolvency protection.
Key takeways for […]
On 17. May, UITP – with the participation of EPF – will organise an online webinar ‘Setting the scene for new rail passenger rights’. A revised EU rail passenger rights regulation will be implemented from 07 June 2023. What new rights does this new Regulation bring?
This training aims at explaining the major changes occurring as of 07 June 2023 for […]
The European Commission is proposing an implementing Regulation that creates a standard form to make it easier for rail passengers to request reimbursement or compensation from railway companies when rail services are cancelled or delayed (more info here).
In principle, EPF supports the introduction of a uniform, standard form for reimbursement and compensation requests, to make it easier for passengers […]
