EPF participation in the World Passenger Festival

By |September 29th, 2022|

With the World Passenger Festival closely approaching, European Passengers’ Federation board members, Freek Bos and Josef Schneider will be there participating in the different panel discussions. The WPF is scheduled for the 16. – 18. of October at Beurs van Berlage in Amsterdam, Netherlands.

The festival is the most important customer and commercial transport event of the year. It is […]

Passenger Experience

By |September 19th, 2022|

On 2 September 2022, EPF Board Member Christopher Irwin participated in a roundtable discussion hosted by Global Railway Review.

The discussion saw the gathering of rail industry stakeholders and aimed to address how to improve rail passenger experience. Additionally, the involved stakeholders explored:

how to improve passenger satisfaction post-Covid 19,
the role of Mobility-as-a-Service (MaaS),
the importance of on-board […]