Today, planning, booking and executing journeys that involve more than one transport operator and/or transport mode is risky, difficult and time-consuming. Even though a multimodal offer might be the best option, passengers may not consider it due to a lack of awareness and the absence of a one-stop-shop, covering all modes (including first and last mile).
Here’s why Multimodal Digital Mobility Services (MDMS) have an important role to play, making it easier for passengers to plan, book and pay for their multimodal trip, allowing them to make an informed choice in an integrated transport system.
Without EU action we expect further delay in the provision of multimodal information and ticketing, which is crucial to enable a modal shift. This is why EPF, together with 9 other organisations, representing consumers and passengers, environmental groups, independent rail operators and ticket intermediaries, wrote an open letter to Frans Timmermans, Executive Vice President for the European Green Deal, calling for an ambitious MDMS Regulation that will make it easier for passengers to plan and book their (multimodal) journeys in a one-stop-shop.