A team of transport researchers from Hasselt University, with the support of EPF, has developed a survey on how to regain the trust and confidence of passengers in Public Transport. The research is aimed at identifying and quantifying significant factors affecting passengers’ confidence and satisfaction towards Public Transport during and after the COVID-19 pandemic and to gauge their willingness to return to public transport in a post-pandemic world.

The survey is open to potential and current users of public transport aged 18 or more residing in the EU. It is available in six languages (English, German, French, Spanish, Italian and Dutch).

YOU CAN HELP. Filling in the survey will take only 7 minutes. Click here to go to the survey!