Letter on Alternative Dispute Resolution
EPF, together with CER, CIT and the European Disabilitiy Forum EDF signed a joint letter to support the implementation on Alternative Dispute Resolution (ADR) based on directive 2013/11/EU.
EPF, EDF, CER and CIT consider that an implementation of this Directive taking into account the above-mentioned criteria has the potential to increase the effectiveness of ADR schemes for both passengers and […]