Since 2013, Spanish public rail operator Renfe and French SNCF have been operating services together between France and Spain through Catalonia. However, on 11 December 2022, this cooperation ended and from now on only two trains a day in each direction will cross the border through the Perthus Tunnel.
The Barcelona-Lyon and Madrid-Marseille connections, operated by Renfe, will not run […]
🛫 When airlines go bankrupt it’s passengers who pay the price, losing an average of €431! This is because – unlike package travel – there is no insolvency protection available in the air travel sector.
Unfortunately this issue is more common than you might think. 87 airlines went bust in Europe between 2011-2019, affecting 5.6m consumers! The #COVID19Â pandemic also greatly […]
The European Commission is currently reviewing the passenger rights regulatory framework, including to ensure its resilience to extensive travel disruptions, and including options for multimodal tickets.
In EPF’s perspective, the ‘Better protection for passengers and their rights’ initiative needs to address a number of important issues: how to better protect passengers in a multimodal context; harmonizing and enforcing existing rules; […]
The EU Package Travel Directive, in force since July 2018, aims to protect travellers that have booked combinations of at least two types of travel services (transport, accommodation, car rental or other services, for example guided tours) – either as ready-made ‘packages’ or as ‘linked travel arrangements’ (a flowchart helps to distinguish between these two) by offering the following guarantees:
[…]
New transport products and services should be fully accessible. And while digitilisation has produced an array of opportunities in the mobility sector, groups vulnerable to exclusion such as older people, people with a disability, and ethnic minorities do not always enjoy unrestricted access to these (new) services.
The INDIMO project has positively impacted the lives of these groups vulnerable to exclusion, thanks to […]
The AURORA partners are thrilled to announce the release of our first video which is a visual reference of the project and its objectives. The video provides a visual representation of how the project focuses its demonstrations primarily on emergency related applications. Â
Furthermore, the video highlights:Â
The challenges that cities are facing due to their rapid growth;Â
How AURORA aims to develop and integrate safety-critical technologies to support autonomous flights in urban environments […]
We are less than one month away from the World Passenger Festival, which will be hosted at the Beurs van Berlage in Amsterdam, Netherlands from November 16th to 18th.
EPF’s board members look forward to participating in the different panel discussions and interacting with likeminded global public transport leaders who are driving forward the strategy, technology, and innovations that shape the future […]
On 22 September, EPF attended the leading international trade fair for transport technology widely known as InnoTrans that takes place every two years in Berlin. Sub-divided into the five trade fair segments namely: Railway Infrastructure, Public Transport, Railway Technology, Interiors and Tunnel Construction, InnoTrans occupies all 42 halls available at the Berlin Exhibition Grounds.
At InnoTrans, EPF met with several […]
With the World Passenger Festival closely approaching, European Passengers’ Federation board members, Freek Bos and Josef Schneider will be there participating in the different panel discussions. The WPF is scheduled for the 16. – 18. of October at Beurs van Berlage in Amsterdam, Netherlands.
The festival is the most important customer and commercial transport event of the year. It is […]
On 2 September 2022, EPF Board Member Christopher Irwin participated in a roundtable discussion hosted by Global Railway Review.
The discussion saw the gathering of rail industry stakeholders and aimed to address how to improve rail passenger experience. Additionally, the involved stakeholders explored:
how to improve passenger satisfaction post-Covid 19,
the role of Mobility-as-a-Service (MaaS),
the importance of on-board […]
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