Evaluation 2011 Transport White Paper

The European Commission (DG MOVE) is currently conducting an evaluation of the 2011 White Paper ‘Roadmap to a single European transport area – towards a competitive and resource efficient transport system’. The aim of the evaluation is to collect and analyse evidence to help assess whether it has achieved its objectives in an effective and efficient manner. EPF as […]

Public transport recovery guidelines

This is a defining moment for the future of urban mobility. As Europe prepares its exit strategy for COVID19, EPF is calling for stronger support for sustainable urban mobility alongside 11 other organisations, among which POLIS, the European Cyclists’ Federation, EMTA, UITP and others. Click here to read the joint letter sent on May 4. 

Sustainable and safe urban mobility – public […]

Cash refunds for cancelled trips – update

On May 13., the European Commission presented a package of guidelines and recommendations to help Member States gradually lift travel restrictions and allow tourism businesses to reopen, after months of lockdown, while respecting necessary health precautions.
EPF is pleased that the Commission has confirmed its position that cash refunds need to stay available to consumers. This is valid for all modes […]

Swedish study of international night trains released

Last week the Swedish Transport Administration released a report as a result of a government assignment in order to investigate possible opportunities to procure sleeper services from Sweden to the European continent. The report is only available in Swedish but below is a summary and some reflections.

Despite the long distance from the European continent to Scandinavia almost all international […]

Vouchers versus refund?

Should passengers accept vouchers instead of cash reimbursement?

The Coronavirus pandemic has led to travel restrictions all over the EU (and the world) and a surge of cancellations. Airlines and travel agencies are currently exerting strong pressure on passengers to accept credit vouchers instead of cash reimbursement as well as on governments to change the law in order to legalise […]

HiReach Start-up Lab news

In the context of the HiReach Startup Lab, HiReach has successfully conducted a one-week bootcamp in Vienna that helped entrepreneurs to deliver solutions to transport poverty problems. On 17-21 February 2020 several project representatives met at Impact Hub Vienna premises, where a selection of top 23 startups were involved and learned about business model innovation, startup methodologies and tools, […]

EPF position on night trains

During the last decade, European passengers faced a closure wave of night train services, but the recently increased interest for climate friendly transport modes has revived the demand for travelling long distances by train. This position paper aims to define a declaration of EPF’s views concerning night train services including sleepers’ carriages. Night trains services should be considered as […]

EPF conference postponed

The Corona crisis is having a tremendous effect on all of us, not in the least on our travel behaviour and on public transport in general.

After careful consideration, EPF has decided that it is impossible to hold our Strasbourg conference in early June, as we initially had foreseen. The Management Board has decided to postpone the conference to the […]

Eurostar and refunds

Eurostar has cancelled many trains and is now operating a very limited timetable between London and Brussels/Paris. Many passengers therefore cannot travel or if they were to travel would face long delays.

On Eurostar’s web page on the corona virus, passengers are only offered an “eVoucher”, that can be used for a future Eurostar journey, or a possibility to rebook. […]

Impact of Coronavirus on passengers

Obviously, the coronavirus is having an important impact on passengers.

The European Commission has published a note answering the main questions that passengers may have:

I do not want to travel any more, can I rebook or get reimbursed?
I am not feeling healthy and I am not sure whether I should be travelling?
What happens if my carrier has […]