Recast of Rail passenger rights: EPF statement

By |November 19th, 2017|

EPF has issued a statement as a reaction to the proposed Recast of Regulation (EC) 1371/2007 on rail passengers’ rights and obligations.

NEB reporting bus & coach passenger rights

By |November 5th, 2017|

Following the regulation for passenger rights in long distance coaches the national enforcement bodies are obliged to publish their reports and to transmit them to the European Commission. The Commission will not publish the reports, but has given EPF the green light to do this.

Until now, six reports are available:

Hungary
Czech
Germany
UK
Austria
Finland.

Recast of EU rail passenger rights

By |September 27th, 2017|

The European Commission would like to revise the rights of passengers in railway transport (Regulation 1371/2007). To this end, it has published several documents together with proposed amendments and possible implications. The proposal for the recast is probably the most interesting. It contains some statements from different interest groups on request for change, and from page 14 onwards a […]

EU public consultation on multimodal passenger rights

By |March 13th, 2017|

The European Commission started on 23.02.17 a public consultation on “multi-modal passenger rights”, which will stay online up to 25.05.2017.

Please participate in this public consultation. Please also ask for a PDF version of your consultation questionnaire at the end of the consultation and send this PDF then to the EPF secretariat (secretariat@epf.eu) so that EPF can collect information to […]

Update on air passenger rights

By |March 9th, 2017|

The European Commission has published new information explaining to all travellers the role of claim agencies (business offering to claim compensation for disrupted travel on behalf of the passenger) for air passenger rights. Passengers should always try first to contact the airline before considering any other action. In addition, National Enforcement Bodies, which are public authorities responsible for the […]

Multimodal passenger rights

By |December 22nd, 2016|

On December 22nd 2016, the European Commission published a first political analysis of activities which might be needed to implement ‘multimodal passenger rights’. The document can be found here. EPF will study this in detail to be able to comment on this.

New interactive content on Air Passenger rights

By |December 19th, 2016|

The new interactive content on air passenger rights is now online. This new content takes into account the interpretative guidelines on air passenger rights adopted in June 2016 and the new format will allow passengers to find the information they need more easily in case of a travel disruption.

EPF view on EC proposal bus passenger rights

By |December 15th, 2016|

At their recent General Meeting, the representatives of the European Passengers’ Federation (EPF) member associations discussed the Commission’s report to the European Parliament and European Council on the operation and the effects of Regulation 181/2011 concerning the rights of passengers in bus and coach transport. EPF members’ representatives came to the following conclusions:

EUROSTAT presently lacks sufficient appropriate data to […]

EC public consultation on rail passenger rights

By |December 15th, 2016|

From February to May 2016 the European Commission organized a public consultation on Rail passenger rights. This is one of the activities to prepare the revision of this regulation. The result has now been published on the Commission Website. EPF will analyze the results in detail and discuss them on its next General Meeting in Paris. But: participation of […]

European Parliament publishes analysis of implementation appraisal for rail passenger rights and obligations

By |November 11th, 2016|

The European Parliament published a detailed 12-page report. This report is analysing what has happened since the adoption of this legislation in the European Parliament in 2007.