EPF urges the EU to protect passengers’ rights

By |October 7th, 2020|

The European Passengers Federation (EPF) has taken note of the Press release of the European Council on the provisional agreement of the proposed reform of the rail passengers rights. A press release is not always the most reliable source of information, but it is at the moment the only information we have.
From what we have read we have to […]

EPF’s concerns regarding the trialogue on Rail Passengers’ Rights

By |September 29th, 2020|

Ahead of the fourth trilogue on Rail Passengers’ Rights, the European Passengers’ Federation wrote to MEPs from the TRAN and IMCO committe expressing our worries on the status of the current discussions.

From the preparations in view of the fourth trilogue on 1 October 2020, we get the impression that the Council would like to achieve the following key points:

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EPF’s reaction to Rail Passenger Rights discussions

By |June 25th, 2020|

On the 22nd of June, EPF addressed a letter to the European Parliament’s TRAN and IMCO committee expressing our concerns around the recast of Rail Passenger Rights.

From the preparations in view of the third trilogue on 23 June 2020, we got the impression that the Council would like to achieve the following key points:

Introduction of force majeure in […]

Recast rail passenger rights

By |May 13th, 2019|

Last November EPF hailed the European Parliament’s amendments to Commission proposals for a revised Rail Passenger Rights Regulation, aimed at ensuring a fairer deal for travellers. They reflect the consumer protection principles enshrined in Article 12 of the Treaty of the Functioning of the European Union, would ensure fairer competition with other transport modes and help to deliver a […]

Rail Passengers’ Rights Recast

By |December 1st, 2018|

So far a satisfactory issue for EPF
After the vote of the European Parliament in plenary session on November 15 in Strasbourg, the issue of the Regulation 1371/2007 recast on Rail Passengers’ Rights is so far satisfying EPF, as amendments initiated or supported by our Federation have been adopted.

Main points are:

The excuse of “force majeure” has been deleted from […]

Passenger rights: a comparative analysis

By |August 27th, 2018|

Laura Fiumara (IT), a law student who has been working for EPF as an intern the last few months, provided us with an in-depth analysis of existing passenger rights. She wrote a paper comparing the same rights across various transport modes.

Click here to download the full paper
Click here to download the presentation

Defending the rights of the passengers

By |August 24th, 2018|

The European Passengers’ Federation is involved as a consortium partner in the UIA project TMaas (Traffic Management as a Service).

Evelien Marlier, project manager for EPF, explains our role within TMaas: “When you are developing a new service like TMaaS, it is really important to know the different stakeholder groups and to define their needs. That is why I interviewed […]

Survey on passenger rights

By |December 18th, 2017|

The European Court of Auditors is undertaking a survey to collect experiences of ordinary travellers, like you and me. The results of this survey will provide valuable input to the audit on passenger rights that the ECA is currently working on. As a result of this audit the European Court of Auditors can propose recommendations on how to better […]

Recast of Rail passenger rights: EPF statement

By |November 19th, 2017|

EPF has issued a statement as a reaction to the proposed Recast of Regulation (EC) 1371/2007 on rail passengers’ rights and obligations.

NEB reporting bus & coach passenger rights

By |November 5th, 2017|

Following the regulation for passenger rights in long distance coaches the national enforcement bodies are obliged to publish their reports and to transmit them to the European Commission. The Commission will not publish the reports, but has given EPF the green light to do this.

Until now, six reports are available:

Hungary
Czech
Germany
UK
Austria
Finland.