EU public consultation on multimodal passenger rights

The European Commission started on 23.02.17 a public consultation on “multi-modal passenger rights”, which will stay online up to 25.05.2017.

Please participate in this public consultation. Please also ask for a PDF version of your consultation questionnaire at the end of the consultation and send this PDF then to the EPF secretariat (secretariat@epf.eu) so that EPF can collect information to […]

Update on air passenger rights

The European Commission has published new information explaining to all travellers the role of claim agencies (business offering to claim compensation for disrupted travel on behalf of the passenger) for air passenger rights. Passengers should always try first to contact the airline before considering any other action. In addition, National Enforcement Bodies, which are public authorities responsible for the […]

Multimodal passenger rights

On December 22nd 2016, the European Commission published a first political analysis of activities which might be needed to implement ‘multimodal passenger rights’. The document can be found here. EPF will study this in detail to be able to comment on this.

New interactive content on Air Passenger rights

The new interactive content on air passenger rights is now online. This new content takes into account the interpretative guidelines on air passenger rights adopted in June 2016 and the new format will allow passengers to find the information they need more easily in case of a travel disruption.

EPF view on EC proposal bus passenger rights

At their recent General Meeting, the representatives of the European Passengers’ Federation (EPF) member associations discussed the Commission’s report to the European Parliament and European Council on the operation and the effects of Regulation 181/2011 concerning the rights of passengers in bus and coach transport. EPF members’ representatives came to the following conclusions:

EUROSTAT presently lacks sufficient appropriate data to […]

EC public consultation on rail passenger rights

From February to May 2016 the European Commission organized a public consultation on Rail passenger rights. This is one of the activities to prepare the revision of this regulation. The result has now been published on the Commission Website. EPF will analyze the results in detail and discuss them on its next General Meeting in Paris. But: participation of […]

European Parliament publishes analysis of implementation appraisal for rail passenger rights and obligations

The European Parliament published a detailed 12-page report. This report is analysing what has happened since the adoption of this legislation in the European Parliament in 2007.