On Tuesday November 7th, Marc Debrincat, delegate of the Fédération Nationale des Associations d’Usagers des Transports (FNAUT, founding member of EPF), represented EPF at the Intergovernmental Organisation for International Carriage by Rail (OTIF) anniversary event of the CIV uniform rules. The first International Convention concerning the Carriage of Passengers and Luggage by Rail (CIV) entered…
🌍 On 10. October 2023, EPF participated in an exciting event at the European Parliament, hosted by MEPs Oetjen and Dalunde, which delved into the potential of the upcoming Regulation on Multimodal Digital Mobility Services in shaping the future of travel. EPF emphasised the importance of putting passengers at the heart of the MDMS initiative.…
Air travel is still the transportation mode in which persons with disabilities experience the most difficulties and human rights violations. To address this, three European organisations; AGE Platform Europe, the European Disability Forum (EDF) and the European Passengers’ Federation (EPF), wrote a joint letter to the European Commission to revise Regulation 1107/2006 on the rights of…
On 17. May, UITP – with the participation of EPF – organised an online webinar ‘Setting the scene for new rail passenger rights’. A revised EU rail passenger rights regulation will be implemented from 07 June 2023. What new rights does this new Regulation bring? The aim of the training was to explain the major…
The ‘Better protection for passengers and their rights’ initiative aims to consolidate and simplify the passenger rights regulatory framework and to enhance its crisis resilience, ensuring a better application and enforcement and addressing a number of ‘horizontal issues’ currently not covered for all transport modes, such as rules on the role of intermediaries and adequate…
On 17. May, UITP – with the participation of EPF – will organise an online webinar ‘Setting the scene for new rail passenger rights’. A revised EU rail passenger rights regulation will be implemented from 07 June 2023. What new rights does this new Regulation bring? This training aims at explaining the major changes occurring as…
The European Commission is proposing an implementing Regulation that creates a standard form to make it easier for rail passengers to request reimbursement or compensation from railway companies when rail services are cancelled or delayed (more info here). In principle, EPF supports the introduction of a uniform, standard form for reimbursement and compensation requests, to…
Today, the European Commission’s Directorate General for Transport and Mobility (DG MOVE) presented its vision for a crucial upcoming piece of legislation – the Regulation on Multimodal Digital Mobility Services (MDMS). EPF, together with other organisations representing diverse interests from across the mobility sector (consumers, business travelers, rail new entrants, travel intermediaries) strongly support this…
The Community of European Railway and Infrastructure Companies (CER) and the International Rail Transport Committee (CIT) issued a press release in October 2022 announcing an Agreement on Journey Continuation (AJC). The content of the statement gives the passenger hope that, in the event of a loss of connection, he or she will be taken to his…
The European Commission is currently reviewing the passenger rights regulatory framework, including to ensure its resilience to extensive travel disruptions, and including options for multimodal tickets. In EPF’s perspective, the ‘Better protection for passengers and their rights’ initiative needs to address a number of important issues: how to better protect passengers in a multimodal context;…
The EU Package Travel Directive, in force since July 2018, aims to protect travellers that have booked combinations of at least two types of travel services (transport, accommodation, car rental or other services, for example guided tours) – either as ready-made ‘packages’ or as ‘linked travel arrangements’ (a flowchart helps to distinguish between these two)…
Travel and rail industry partner with civil society calling on policy makers to shift to rail European actors of the rail and travel sector – including civil society and passenger associations – call on European Institutions and Member states to take bold actions now to achieve a climate-friendly transport system by 2030. Their call was…