On the 2nd of December, Back-on-track Belgium organized a Night train lunch webinar to replace the in-person Conference that has been postponed until March next year, due to the strengthening of COVID-19 measures. Our board member, Emil Frodlund, participated in the discussion, bringing the passengers’ needs into the debate. Emil stressed the difficulties caused to…
The reputation of international train tickets is not as positive as it should be. International train tickets are considered expensive and difficult to book. However, booking these trains can be cheaper if the passengers can full access to the information regarding their purchase. Arriën Kruyt, Member of the board of European Passengers Federation, gives us…
Clean collective mobility must be a priority for towns and cities if Europe is to achieve its climate targets and improve quality of urban life. Tackling the environmental challenges, achieving renewed economic growth, and enhancing health and wellbeing must be linked with ensuring important societal objectives of affordable and accessible mobility. To realise these important…
Have you ever tried to buy a single train ticket to travel across different European countries? Most people have not. And even if they did, they would have realised that it’s much easier to book a flight between two European capital cities than the same trip with a train. It’s a pity, when you know…
Regulation (EC) N° 80/2009 on a Code of Conduct for Computerised Reservation Systems (CRS CoC) is currently being reviewed. The past months, EPF has been participating in the impact assessment study and accompanying public consultation. For EPF, this Regulation is important because it intends to safeguard consumer access to neutral and unbiased information about available…
On 19. May, EPF and UITP jointly organised a webinar on Rail Passenger Rights. The webinar was attended by some 130 participants and provided concrete information on the state of the art of rail passengers’ rights in Member States of the European Union. One of the main conclusions was that domestic legislation in many cases…
In the frame of the European Year of Rail, UITP and the European Passengers’ Federation (EPF) are organising a digital workshop on ‘Rail passenger rights for all: EU legislation and beyond’ on 19 May from 9.30 to 12.00 (CET). Regional and local rail operators and authorities are very engaged in offering attractive services to their…
On January 25. 2021, the European Council of Ministers adopted the revised Regulation on rail passengers’ rights. EPF welcomes the efforts put in this new regulation and, in particular, the strengthening of passengers’ rights in certain areas. Rail companies are now encouraged to increase their offer in through tickets, which will be mandatory if connecting…
The European Passengers Federation (EPF) has taken note of the Press release of the European Council on the provisional agreement of the proposed reform of the rail passengers rights. A press release is not always the most reliable source of information, but it is at the moment the only information we have. From what we…
Ahead of the fourth trilogue on Rail Passengers’ Rights, the European Passengers’ Federation wrote to MEPs from the TRAN and IMCO committe expressing our worries on the status of the current discussions. From the preparations in view of the fourth trilogue on 1 October 2020, we get the impression that the Council would like to…
On the 22nd of June, EPF addressed a letter to the European Parliament’s TRAN and IMCO committee expressing our concerns around the recast of Rail Passenger Rights. From the preparations in view of the third trilogue on 23 June 2020, we got the impression that the Council would like to achieve the following key points:…
Last November EPF hailed the European Parliament’s amendments to Commission proposals for a revised Rail Passenger Rights Regulation, aimed at ensuring a fairer deal for travellers. They reflect the consumer protection principles enshrined in Article 12 of the Treaty of the Functioning of the European Union, would ensure fairer competition with other transport modes and…