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European passengers deserve a competitive European airline market

Over the last decades, liberalization has led to cheaper, safer, and more comprehensive air connections throughout the EU. This was driven in large parts by vigorous competition between airlines, engaging in a constant effort to outcompete their peers by developing and improving their services. Now, the European air travel industry stands at a crossroads. Large…

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AGE, EDF and EPF call on the European Commission to strengthen protection for the rights of persons with disabilities when travelling by air

Air travel is still the transportation mode in which persons with disabilities experience the most difficulties and human rights violations. To address this, three European organisations; AGE Platform Europe, the European Disability Forum (EDF) and the European Passengers’ Federation (EPF), wrote a joint letter to the European Commission to revise Regulation 1107/2006 on the rights of…

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Aviation recovery note EPF

The Covid-19 pandemic has hit the entire transport sector hard. EPF was invited to a Round Table organised jointly by DG MOVE and DG COMP, to discuss with all relevant stakeholders the way forward towards a sustainable recovery strategy for the sector. EPF has stressed the following points: Firstly, in the short term, protection in…

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Vouchers versus refund?

Should passengers accept vouchers instead of cash reimbursement? The Coronavirus pandemic has led to travel restrictions all over the EU (and the world) and a surge of cancellations. Airlines and travel agencies are currently exerting strong pressure on passengers to accept credit vouchers instead of cash reimbursement as well as on governments to change the…

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