2021 Annual Report

By |February 25th, 2022|

The European Passengers’ Federation reached the end of another year. While still having to manage the consequences of the COVID-19 pandemic, 2021 was a year of fruitful collaborations, innovative projects in mobility and important steps for passenger rights.

The EPF’s team and management board continued to work on projects and relevant policy developments throughout the year, ensuring that in this […]

CER Ticketing Roadmap: monitoring progress necessary

By |February 24th, 2022|

On 20. September 2021, the CER published a “Ticketing roadmap”, available on the internet here. EPF has assessed the contents of this roadmap as basically positive. However, the fact that many of the developments are only promised for a period of 5 or in some cases 10 years, is viewed critically. From the passenger’s point of view, the basic […]

EPF Management Board elections coming up

By |February 24th, 2022|

Besides the office in Ghent, a large part of EPF’s work is done by the Management Board. It consists of a maximum of 7 members; additional experts can be integrated if necessary.

The term of office is 3 years, the election takes place during the annual general assembly. To ensure continuity of work, one third of the Management Board is […]

EPF’s UK member awarded Order of the British Empire

By |January 6th, 2022|

Barclay Davies, Bus Users Director for Wales, has been awarded an OBE (Most Excellent Order of the British Empire) in The Queen’s 2022 New Year Honours list. Bus Users is one of EPF’s member organisations based in the United Kingdom.

As Director for Bus Users in Wales, Barclay has facilitated over 200 events bringing passengers together with local transport providers. […]

EPF feedback EU-Rail Master Plan

By |December 24th, 2021|

Europe’s Rail Joint Undertaking (EU-Rail) is established by Council Regulation (EU) 2021/2085 of 19 November 2021. It is the new European partnership on rail research and innovation established under the Horizon Europe programme (2020-2027) and the universal successor of the Shift2Rail Joint Undertaking. The vision of EU-Rail is to deliver, via an integrated system approach, a high capacity, flexible, multi-modal […]

EPF position paper on state aid

By |October 5th, 2021|

Following the Covid-19 crisis, many transport companies have received state aid. The financial support of operators impacted by the crisis is certainly welcome. However, such aid should be justified so that it is not endangering competition – neither between operators, nor between modes.

EPF stresses that decisions taken today must be considered in a broader, long-term perspective and assessed against the […]

Towards a harmonised European rail pass

By |September 23rd, 2021|

Have you ever tried to buy a single train ticket to travel across different European countries? Most people have not. And even if they did, they would have realised that it’s much easier to book a flight between two European capital cities than the same trip with a train. It’s a pity, when you know that 8 billion passengers […]

Does the CRS Code of Conduct need an update?

By |July 25th, 2021|

Regulation (EC) N° 80/2009 on a Code of Conduct for Computerised Reservation Systems (CRS CoC) is currently being reviewed. The past months, EPF has been participating in the impact assessment study and accompanying public consultation. For EPF, this Regulation is important because it intends to safeguard consumer access to neutral and unbiased information about available travel options and prices. 

As […]

Better rail connections for Europe’s passengers

By |July 10th, 2021|

For the past year, EPF has been co-chairing the International Rail Passenger (IRP) Transport Platform’s ‘mirror group’ which consists of representatives of railway undertakings (CER/ALLRAIL/UIC/CIT), infrastructure managers (EIM/CER/UIC), railway suppliers (UNIFE), passenger and consumers’ organisations (EPF/BEUC), travel companies and distributors (EU Travel Tech/ALLRAIL/ECTAA) – who are committed to developing a joint action plan/agenda to support international rail passenger services […]

Is ticket retailing really too important to be left to the operators?

By |July 15th, 2021|

On 25. June, Christopher Irwin, EPF Board Member, took part in a panel debate on “Unleashing rail distribution to make rail travel more attractive”. The webinar was organised by eu travel tech as part of the official European Year of Rail programme and discussed challenges and opportunities of making rail travel more accessible.

Rail travel has never been more important. Although […]