European passengers deserve a competitive European airline market

By |January 31st, 2024|

Over the last decades, liberalization has led to cheaper, safer, and more comprehensive air connections throughout the EU. This was driven in large parts by vigorous competition between airlines, engaging in a constant effort to outcompete their peers by developing and improving their services.

Now, the European air travel industry stands at a crossroads. Large and increasingly dominant airline groups […]

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    AGE, EDF and EPF call on the European Commission to strengthen protection for the rights of persons with disabilities when travelling by air

AGE, EDF and EPF call on the European Commission to strengthen protection for the rights of persons with disabilities when travelling by air

By |June 23rd, 2023|

Air travel is still the transportation mode in which persons with disabilities experience the most difficulties and human rights violations. To address this, three European organisations; AGE Platform Europe, the European Disability Forum (EDF) and the European Passengers’ Federation (EPF), wrote a joint letter to the European Commission to revise Regulation 1107/2006 on the rights of disabled persons and persons […]

EPF at the Amsterdam Drone Week

By |March 27th, 2023|

On 22 March, our colleague Wandi Chivaura represented the European Passengers’ Federation and the AURORA project at the Amsterdam Drone Week, where she participated in a panel discussion on “What’s on the horizon for UAM in the European landscape”. The discussion which was organised by EIT Urban Mobility, saw the gathering of professionals in the UAM domain including Dominique […]

Airline insolvency protection scheme urgently needed

By |December 7th, 2022|

🛫 When airlines go bankrupt it’s passengers who pay the price, losing an average of €431! This is because – unlike package travel – there is no insolvency protection available in the air travel sector.

Unfortunately this issue is more common than you might think. 87 airlines went bust in Europe between 2011-2019, affecting 5.6m consumers! The #COVID19 pandemic also greatly […]

Towards a sustainable recovery strategy for aviation

By |September 28th, 2020|

The Covid-19 pandemic has hit the entire transport sector hard. EPF is taking part in the Round Table discussions organised jointly by DG MOVE and DG COMP, to discuss with all relevant stakeholders the way forward towards a sustainable recovery strategy for European aviation. The main issues for EPF are restoring public confidence and making aviation more sustainable.

Restoring public […]

Conditions for post-Covid state aid to airlines

By |July 12th, 2020|

Following the Covid-19 pandemic, many airlines are currently applying for, or receiving, state aid. EPF stresses that decisions taken today must be considered in a broader, long-term perspective and assessed against the three pillars of sustainability – economic, social and environment.

In EPF’s view, state aid to airlines must meet a number of conditions:

it should be temporary and take the form […]

Aviation recovery note EPF

By |July 1st, 2020|

The Covid-19 pandemic has hit the entire transport sector hard. EPF was invited to a Round Table organised jointly by DG MOVE and DG COMP, to discuss with all relevant stakeholders the way forward towards a sustainable recovery strategy for the sector.

EPF has stressed the following points:

Firstly, in the short term, protection in case of airline insolvency is […]

FSR Observer: “Passengers need clear information”

By |June 26th, 2020|

Last February, EPF participated in the 13th Florence Air Forum, which dealt with the Review of the EU Air Services Regulation (Regulation (EC) N° 1008/2008).

The Florence School of Regulation has now published its Observer Policy Brief which summarises the main results of the stakeholder forum’s discussion and includes the following contributions:

– Air Services Regulation: Some Need for Review, by Matthias […]

Cash refunds for cancelled trips – update

By |May 13th, 2020|

On May 13., the European Commission presented a package of guidelines and recommendations to help Member States gradually lift travel restrictions and allow tourism businesses to reopen, after months of lockdown, while respecting necessary health precautions.
EPF is pleased that the Commission has confirmed its position that cash refunds need to stay available to consumers. This is valid for all modes […]

Vouchers versus refund?

By |April 30th, 2020|

Should passengers accept vouchers instead of cash reimbursement?

The Coronavirus pandemic has led to travel restrictions all over the EU (and the world) and a surge of cancellations. Airlines and travel agencies are currently exerting strong pressure on passengers to accept credit vouchers instead of cash reimbursement as well as on governments to change the law in order to legalise […]