Vouchers versus refund?

Should passengers accept vouchers instead of cash reimbursement?

The Coronavirus pandemic has led to travel restrictions all over the EU (and the world) and a surge of cancellations. Airlines and travel agencies are currently exerting strong pressure on passengers to accept credit vouchers instead of cash reimbursement as well as on governments to change the law in order to legalise […]

HiReach Start-up Lab news

In the context of the HiReach Startup Lab, HiReach has successfully conducted a one-week bootcamp in Vienna that helped entrepreneurs to deliver solutions to transport poverty problems. On 17-21 February 2020 several project representatives met at Impact Hub Vienna premises, where a selection of top 23 startups were involved and learned about business model innovation, startup methodologies and tools, […]

EPF position on night trains

During the last decade, European passengers faced a closure wave of night train services, but the recently increased interest for climate friendly transport modes has revived the demand for travelling long distances by train. This position paper aims to define a declaration of EPF’s views concerning night train services including sleepers’ carriages. Night trains services should be considered as […]

EPF conference postponed

The Corona crisis is having a tremendous effect on all of us, not in the least on our travel behaviour and on public transport in general.

After careful consideration, EPF has decided that it is impossible to hold our Strasbourg conference in early June, as we initially had foreseen. The Management Board has decided to postpone the conference to the […]

Eurostar and refunds

Eurostar has cancelled many trains and is now operating a very limited timetable between London and Brussels/Paris. Many passengers therefore cannot travel or if they were to travel would face long delays.

On Eurostar’s web page on the corona virus, passengers are only offered an “eVoucher”, that can be used for a future Eurostar journey, or a possibility to rebook. […]