Remarks to the draft of Interpretative Guidelines in the field of air passenger rights

Friendly Flying has issued a number of remarks to the draft of Interpretative Guidelines in the field of air passenger rights. The remarks are summarised below:

Remark no 1
The passengers who submitted complaints to the carriers and where technical defects are the reason of cancellation/ long delay, passengers should be provided with full and complete information.

Remark no 2
There is no […]

EPF Bulletin #19

Welcome to the 19th issue of our bulletin which shows you the work and interests of the European Passengers’ Federation and its member associations in 20 countries on behalf of customers in all modes of public transport. To download the document, please click here.