EPF Statement concerning the Distribution Cost Charge of the Lufthansa Group

The European Passengers’ Federation has been following with great interest the announcement of the Lufthansa Group to redirect its commercial strategy amongst others towards a clear cost differentiation between the booking channels which passengers and travel agents use. The Lufthansa Group will add a “Distribution Cost Charge” (DCC) of EUR 16 for every ticket issued by a booking channel […]

Commission calls for stricter enforcement of passenger rights legislation in Europe

Press Release from EC on Passenger Rights
As millions of European citizens will be travelling during the summer period, today the Commission is calling for better application and enforcement of passenger rights legislation in the European Union. As a first remedy, the Commission today adopted interpretative guidelines clarifying the existing rules in the rail sector.
EU Commissioner for Transport Violeta Bulc said: “Transport is not about […]