The voice of public transport users in Europe

Welcome to the internet home of the European Passengers’ Federation. We are an association of passenger organisations and organisations promoting sustainable mobility committed to improving standards on public transport and long distance international rail services in Europe.

By conducting research, publishing reports, holding conferences and working constructively with transport operators and decision makers, we campaign for more passenger rights throughout Europe.

CIPTEC booklet

  • November 17th, 2017

CIPTEC aims to bring a new thinking and innovative solutions (service concepts and business models) for public transport, in […]

Accessibility Guide

  • November 10th, 2017

UITP, IRU and EDF (the European Disability Forum) have jointly published an Accessibility Guide in order to improve public […]

Infographic: Flight delayed?

  • November 7th, 2017

Friendly Flying has recently prepared an English version of an infographic for the passengers regarding the 261/04 regulation. It […]