European Passengers' Federation

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EPF at the European Commission Conference on “Young People and Transport Jobs: Making Transport Careers More Attractive”

EPF at the European Commission Conference on “Young People and Transport Jobs: Making Transport Careers More Attractive”

By Wandi|October 20th, 2025|

On 15. October, the European Commission’s Directorate-General for Mobility and Transport (DG MOVE) hosted a high-level conference in Brussels on “Young People and Transport Jobs: Making Transport Careers More Attractive”. The event brought together around 70 young people and 30 stakeholders from across Europe to explore how to make transport professions more appealing, inclusive, and future-oriented.

The conference was opened […]

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EPF’s response on the EU Sustainable Tourism Strategy

By Wandi|September 29th, 2025|

EPF welcomes the inclusion of a strong transport component in the future EU tourism strategy. A well-functioning public transport system improves the travel experience, makes destinations more attractive and environmentally responsible, and benefits both visitors and residents. Hence, it is a cornerstone of sustainable tourism development.
What passengers need
Travellers expect public transport to be safe, affordable, dependable, accessible, sustainable […]

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Barcelona B-23 bus lane becomes reality after 25 years of advocacy

Barcelona B-23 bus lane becomes reality after 25 years of advocacy

By Wandi|August 13th, 2025|

Spain-based EPF member Associació per a la Promoció del Transport Públic (PTP) is celebrating a long-awaited step for passengers: a dedicated bus lane on the B-23 into Barcelona. PTP describes the achievement as the result of decades of proposals, alliances and public pressure, dating back to the “Manifest d’Esparreguera” in 2000 with Baix Llobregat municipalities.
The new bus lane runs […]

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EPF Welcomes a New Member: Berliner Fahrgastverband IGEB

EPF Welcomes a New Member: Berliner Fahrgastverband IGEB

By Wandi|April 21st, 2025|

EPF is thrilled to announce the addition of a new member organisation: Berliner Fahrgastverband IGEB. During the EPF’s recent Annual General Assembly in Luxembourg on 5 April 2025, IGEB was warmly welcomed into the federation. With over four decades of experience, IGEB brings expertise in public transport advocacy, infrastructure planning, and citizen engagement, making it a strong and valuable […]

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Have You Registered Yet? Join Us at the EPF Conference 2025!

Have You Registered Yet? Join Us at the EPF Conference 2025!

By Wandi|February 26th, 2025|

EPF is excited to invite you to its 22nd Annual Conference, scheduled for 13-14 June 2025 in Swindon, UK. The conference brings together passenger rights advocates, decision-makers, and academics to discuss and shape the future of public transport across Europe.
Event Details:

Date: 13-14 June 2025
Venue: STEAM Museum, Swindon
Travel Guide: For detailed travel information, including options by air, […]

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Fnaut Calls for Renfe to Comply with Consumer Mediation Obligations

By Wandi|January 27th, 2025|

The Fédération Nationale des Associations d’Usagers des Transports (Fnaut), a member organisation of EPF, has formally called on Renfe Viajeros to comply with European and French regulations requiring the provision of a consumer mediation system.
According to the Directive 2013/11/EU on consumer dispute resolution and Article L.612-1 of the French Consumer Code, all consumers must have access to a mediation […]

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Join the EPF Management Board

By Wandi|January 21st, 2025|

Are you passionate about passenger rights, sustainable mobility, and the future of European transport? EPF is seeking a Management Board Member to join our leadership team and make an impact on the passenger experience across Europe.
Why join our Management Board?
This is a unique opportunity to:

Influence transport policy and passenger advocacy at a European level;
Collaborate with leading voices in […]

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A Call for a Barcelona-Paris Rail Shuttle

By Wandi|December 10th, 2024|

President of the Mobilitat Sostenible i Segura Foundation, Pau Noy, published an insightful article advocating for the establishment of a rail shuttle between Barcelona and Paris. His article, titled “Set up a rail shuttle between Barcelona and Paris,” highlights the compelling need for enhanced cross-border train services to meet the high latent demand for rail travel between the two […]

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Save the Date: EPF 22nd Annual Conference

Save the Date: EPF 22nd Annual Conference

By Wandi|November 18th, 2024|

EPF is excited to announce its 22nd annual conference, taking place on 13 and 14 June 2025 at the Steam Museum in Swindon, UK.

This year’s conference will spotlight best practices and insights across four key topics:

✅ Back to state-operated public transport? – from deregulation to regulation, lessons from the British experience;
✅ Ticketing and information – seamless travel: regional, cross-border, […]

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EPF member ROVER (NL) tested accessibility of hospitals by public transport

By Delphine Grandsart|September 30th, 2024|

Accessibility to hospitals by public transport needs to be improved in many places. This is the result of a case study research done by ROVER, EPF member organisation, in the Netherlands.

Rover looked at 24 hospitals across the country, examining how easy / difficult it is to reach them by public transport, taking into account aspects such as frequency of […]

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