The independent watchdog Transport Focus has asked more than 12,800 people to rank things that would most improve their journey experience.
Passengers demand feeder train to “Metropol” night train After the timetable change in December the night train “Metropol” is going to be cancelled between Prague and Berlin and will only run…
EPF has issued a statement as a reaction to the proposed Recast of Regulation (EC) 1371/2007 on rail passengers’ rights and obligations.
CIPTEC aims to bring a new thinking and innovative solutions (service concepts and business models) for public transport, in order to create a favourable environment for public transport growth. EPF…
UITP, IRU and EDF (the European Disability Forum) have jointly published an Accessibility Guide in order to improve public transport services through awareness of staff about persons with disabilities and persons…
Friendly Flying has recently prepared an English version of an infographic for the passengers regarding the 261/04 regulation. It summarises air passenger rights in case of a delayed flight.
Following the regulation for passenger rights in long distance coaches the national enforcement bodies are obliged to publish their reports and to transmit them to the European Commission. The Commission will not…