Welcome to the 23rd issue of our bulletin which shows you the work and interests of the European Passengers’ Federation and its member associations in 21 countries on behalf of…
The European Commission started on 23.02.17 a public consultation on “multi-modal passenger rights”, which will stay online up to 25.05.2017. Please participate in this public consultation. Please also ask for…
The german alternative dispute regulation organization söp (Schlichtungsstelle Öffentlicher Fernverkehr e.V.) just published its 7th report, the report for 2016. Founded 2009, this organization has now more then 300 members.…
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The European Commission has published new information explaining to all travellers the role of claim agencies (business offering to claim compensation for disrupted travel on behalf of the passenger) for…