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Passenger Experience

On 2 September 2022, EPF Board Member Christopher Irwin participated in a roundtable discussion hosted by Global Railway Review. The discussion saw the gathering of rail industry stakeholders and aimed to address how to improve rail passenger experience. Additionally, the involved stakeholders explored: how to improve passenger satisfaction post-Covid 19, the role of Mobility-as-a-Service (MaaS),…

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A new face at EPF

This month, we said farewell to our colleague Sandra Lima, and welcomed a new project officer, Wandifadza Chivaura, to the EPF secretariat. After more than two and a half fruitful years at EPF, Sandra has been instrumental in the development and growth of the organisation. She will be missed and we wish her every success…

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EPF is hiring – Project & Policy Officer

For its Ghent-based secretariat, EPF is looking for an experienced Project & Policy officer to strengthen our motivated team! The main tasks associated with this position involve: Project management Conduct research activities (desk research, interviews, surveys, …) Organise workshops and focus groups with end-users and/or experts Develop communication campaigns towards stakeholders Conduct communication activities: write…

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2021 Annual Report

The European Passengers’ Federation reached the end of another year. While still having to manage the consequences of the COVID-19 pandemic, 2021 was a year of fruitful collaborations, innovative projects in mobility and important steps for passenger rights. The EPF’s team and management board continued to work on projects and relevant policy developments throughout the…

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Train to Kaunas

Kaunas has made a wonderful start to its year as European Capital of Culture. The opening events this month have motivated us all to try to travel to Kaunas at some point by the end of the year. Unfortunately though, it is currently not possible to reach Kaunas by train! Re-opening cross-border rail services between…

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